Can we come in for a tasting? Absolutely! For a fee of $25 (credited back to your order if you book with us) we offer a private tasting and consultation to engaged couples, at our bakery in Petaluma, where you will have the opportunity to spend time looking through our portfolio of work. Sally Ann will listen carefully to your ideas, and talk you through all the possibilities for your wedding cake. This consultation and tasting for two people usually lasts about 45 minutes to one hour, and is arranged by appointment only. Sally Ann will follow up by sending you a detailed estimate and sketch, so that you can make informed choices at home.
Where is your store? We produce our cakes in a licensed, commercial kitchen in Petaluma; we do not have a retail storefront. As soon as you make your tasting appointment, we'll send you directions.
When do we need to book our date? Our calendar fills up fast, and early, each year. You should secure your date on our calendar as soon as you have your venue booked. We limit the number of wedding cakes we make on any one day, so that we can give you our undivided attention from start to finish. If you wish to reserve your wedding date before you're able to come in for your consultation, a non-refundable deposit of $250 will do so; all the details can be worked out later.
We love the look of your cakes, but we're too far away to come for a tasting--what now? No problem--we love helping out-of-state couples! We can arrange everything by email, and if you're able to come in for a tasting once you arrive in the Bay Area, all the better. Or you can delegate a local friend or family member to come and taste our cake (it's a terrible job, but someone has to do it, right?!) In any case, you can rely on us to provide you with a cake that tastes even more delicious than you had hoped!
Are you licensed? Yes, we are licensed by the State of California, and our kitchen is regularly inspected by the Health and Safety Board.
Will you freeze my cake ahead of time? No--we will bake your cake fresh, from scratch, by hand, with love, a day or two before your wedding. Sometimes this means finishing cakes late into the night—but that’s all part of our commitment to you!
What about delivery? We will personally deliver and set up your wedding cake on site, as close to the time of the wedding as is practical. Delivery charges start at $50, and are based on distance and time involved. At this time, we are not able to ship our wedding cakes to other parts of the country.
Can we pick up our wedding cake from the bakery? Transporting and setting up a wedding cake is something best left to an experienced wedding baker— would you really want that stress on your wedding day? That said, we do occasionally pack a wedding cake for third party transportation to a venue out of our delivery range. Call us for details.
I'm gluten (or dairy) intolerant--can you make me a cake I can actually eat? Yes, we have developed some delicious, moist cake and frosting recipes for those unfortunate enough to suffer food allergies, so you, too, can eat cake!
Do you use shortening in the cakes or frostings? No—we use only fresh, locally produced butter (or dairy free equivalents--see previous question). For this reason, we can’t offer you pure white butter cream frosting, but we can promise you it will be scrumptious! (and a delicate shade of ivory). If you would like a pure white frosting, we recommend our delicious fondant icing (read about fondant here).
Will you work with my florist if I decide to have fresh flowers on the cake? Yes—once you’ve decided on the cake details, we’ll contact your florist to give them the necessary information for ordering; you will be billed by your florist. When we deliver the cake to your reception, we will prep and arrange the flowers on the cake. We offer this service at no additional charge to you.
What if our guest count goes up or down after we sign the contract? We'll ask you for your final guest count about four weeks before the wedding date, and base your final invoice on that number. After three weeks before the wedding date, you will not be able to change your cake order.
When do we have to make the final payment? Your initial deposit secures your date; the remaining balance may be paid at any time up to two weeks before your wedding day.